CUSTOMER CARE
SHIPPING & DELIVERY
LisaHsieh.com is proud to provide our customers with free shipping on all orders over $75 in the US!
Once processed, your order will be shipped out and arrive at your designated shipping destination according to the delivery method you selected when you placed your order. Current shipping and delivery options for in-stock items include the following;
| DOMESTIC SHIPPING | COST | EST. DELIVERY TIME |
|---|---|---|
| USPS First Class | FREE over $75 ($5.95 Flat Rate) | 3-7 business days |
| USPS Priority | $8.99 Flat Rate | 2-3 business days |
| USPS Express Mail | $19 Flat Rate | 1-2 business days |
| UPS Next Day | $24.99 Flat Rate | Next business days |
| INTERNATIONAL SHIPPING | COST | EST. DELIVERY TIME |
|---|---|---|
| USPS Canada First Class | $12.95 Flat Rate) | 7-10 business days |
| USPS Canada Express Mail | $49.95 Flat Rate | 3-6 business days |
| Int’l Standard | $19.95 Flat Rate | 6-20 business days |
| Int’l Express Mail | $39.99 Flat Rate | 4-8 business day |
All orders placed before 11 am PST on weekdays will ship the SAME DAY as long as:
- You have a valid US Postal Service verified address
- Your credit card is valid, and you give us the correct billing address that matches the card. If we see any problems with your information, we will contact you.
Please ensure that you provide us with the proper address for your shipment. The shipping address you provide MUST be a valid address with the US Postal Service. We are not responsible for orders that are sent to incorrect or incomplete addresses. If you feel you need to have Insurance or Signature Required added to your shipment, give us a call at 909-468-0799.
* International Shipping rates do not include tariffs and duties imposed by your country’s Customs Agency. The recipient is fully responsible for any additional fees imposed by customs such as tariffs and duties. Sometimes customs will charge a fee and other times they will not. If you have any questions regarding tariffs and duties please call the Customs Agency for your respective country.